Where Is My Trip Data in Lato? Missing Trips, Contacts & Elements

Find out why some trips, contacts, elements, or samples might not appear

By Lato Updated 1 month ago
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Where Is My Trip Data in Lato? Missing Trips, Contacts & Elements

If you can’t find some of your trip data in Lato — such as specific trips, itinerary elements, contacts, or samples — it’s likely due to filters, view settings , or account scope.

How to Clear Your Filters

  1. Navigate to the list where your data appears to be missing

  2. Click on the “Reset filters” icon

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