Reporting a Bug in Lato
Lato includes a Bug Report button so users can quickly report any issues they encounter. Our goal is to support clients as diligently as possible, and this feature helps us identify and resolve problems faster. By submitting a report, you help our team improve the platform and ensure a smoother experience for everyone.
How to Report a Bug in Lato
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Go to the “Help” section on the left side column
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Look under Feedback
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Click on “Report an issue” (🪲)
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Choose your favourite email app
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Fill in all the information on the template
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Send us the email and we’ll do our best to solve it as fast as possible 👨🔧🛠
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