Categories
FAQ
Find quick answers to the most common questions asked about Lato
26 articles
Get Started HERE
Learn the basics and set up your workspace.
1 article
Itinerary Builder
Learn how to create, organise and sell travel with Lato's itinerary builder.
104 articles
Travel App
Everything your travellers need to know when using our app.
13 articles
Featured articles
Fixing POI Display Issues in Lato
Learn how to fix POI (Points of Interest) display issues in Lato. Step-by-step
Using Built-in Chat to Communicate With Travellers
Step-by-step guide to using Lato’s built-in chat to communicate with
Are You Planning to Develop a Native App?
Lato Travel App has no native app. Use our web app on any device, add
Can I Use Lato For Free?
Start your free 14-day trial of Lato travel app. No credit card information
Can I Work With Multiple Users Under One Company?
Learn how to add and manage multiple users under a single company in
Can Lato Handle High Traffic?
Learn how Lato performs under heavy traffic, how the platform scales
Popular articles
Configuring the RateHawk API Key
Learn how to configure your RateHawk API key in Lato. Step-by-step instructions
Disabling Email Notifications for Chat Messages
Learn how to disable email notifications for chat messages in Lato. Step-by-step
Adding the Lato Travel App to Your Phone's Home Screen
Learn how to add the Lato travel app shortcut to your phone’s home screen
Fixing POI Display Issues in Lato
Learn how to fix POI (Points of Interest) display issues in Lato. Step-by-step
Switching Between Kilometres and Miles in the Lato Travel App
Learn how to switch between kilometres and miles in the Lato travel app
Deleting a Trip in Lato
Learn how to delete a trip in Lato — step-by-step instructions for permanently
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Get Started Here ✈️
PDF to Trip in One Click
Learn how to convert a PDF itinerary into an editable trip in Lato with
Using the New Itinerary Board to Manage Your Trip
Learn how to use the Board in Lato to organise and manage your trip itinerary,
Does the Traveller Receive Notifications of My Chat Message?
Yes, travelers will receive email notifications about new chat messages
Using Built-in Chat to Communicate With Travellers
Step-by-step guide to using Lato’s built-in chat to communicate with
Using the Insights Feature in Lato
Learn how to use the Insights feature in Lato to analyse travel data,