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Itinerary Builder

Itinerary Builder

Learn how to create, organise and sell travel with Lato's itinerary builder
Travel App

Travel App

Everything your travellers need to know when using our app
FAQ

FAQ

Find quick answers to the most common questions asked about Lato

Popular Articles

Is Lato Available in Multiple Languages?

Overview of the languages supported in the Lato travel app and how to request additional languages if needed.

Lato Travel App Quick Overview — Features & How It Works

A quick overview of the Lato travel app, its main features, and how travellers use it to view itineraries and trip details.

Adding a Contact to Your Trip

Adding contacts

Managing Contact Database

Contact database

Can I Create the Same Trip in Multiple Languages?

Discover how to create a trip in multiple languages with Lato

Creating a Trip in Lato: Quick Guide

Quick guide to creating a new trip in Lato. Learn how to start a trip, add basic details, and begin building an itinerary in just a few steps.

How to Import Activities in Lato (URL, File & Text)

Step-by-step instructions for importing trip activities into Lato using a URL, file upload, or copied text.

Importing Accommodations from a URL, File, or Text

Learn how to import accommodations into Lato from a URL, file, or text to quickly add hotel details and save time when building trips.

Adding Accommodations to Your Trip

Adding accommodations

Where Is My Trip Data in Lato? Missing Trips, Contacts & Elements

Explanation of where to find your trip data, elements, contacts, or samples in Lato and what to check if items appear missing.
Itinerary Builder
Itinerary Builder
  • Trips Trips
    • Creating a Trip in Lato: Quick Guide
    • PDF to Trip in One Click
    • Configuring Your Trip Itinerary: Duration and Destinations
    • Choosing the Right Layout for Your "Day by day" Overview
    • Adding a Contact to Your Trip
    • Adding Transportation to Your Trip
    • Adding Flights to Your Trip
    • Adding a Flight Using a PNR
    • Adding Documents to Your Trip
    • Adding Accommodations to Your Trip
    • Adding Activities to Your Trip
    • What Are Optional Activities?
    • Generating a Description Using AI
    • Managing Trip PDF Download Settings for a Specific Trip
    • Exporting Your Trip as PDF or DOCX
    • Selecting a Brand for a Specific Trip
    • Managing Document Display Settings for a Specific Trip
    • Adding Images to Your Trip
    • Including Videos in a Trip
    • Managing Directions on Your Map for a Specific Trip
    • Automatically Cancelling a Specific Quote After a Time Period
    • Enabling Group Booking for a Specific Trip
    • Translating a Trip with DeepL
    • Can I Create the Same Trip in Multiple Languages?
    • Deleting a Language
    • Sharing Your Trip
    • Assigning a Trip to a Colleague
    • Creating Samples
    • Making Your Trip Public for Other Companies
    • Saving an Element to Your Library
    • Reordering Elements in Your Trip Day
    • Moving an Element to a Different Day
    • Text Editor Styling
    • Duplicating a Trip
    • Deleting a Trip in Lato
    • Adding Destination Content
    • Setting the Pricing of Your Trip
    • Managing Price Display Settings for a Specific Trip
    • How to Use the Calculation Tool?
    • Updating Your Trip Status
    • What do The Trip Statuses Mean in Lato?
    • Adjusting the Route on the Map
    • How Can I Monitor Ongoing/Upcoming/Past Trips?
    • Why Does the Last Day of My Trip Have 0 Nights?
    • Where Can I Add Internal Notes?
  • Collaboration Collaboration
    • B2B Collaborations
    • Managing Collaborator Editing Privileges
    • Does my Collaborator Need a Paid Subscription?
    • How Is a Collaboration Displayed to Travellers?
    • Changing the B2B Proposal Language
  • Element Library Element Library
    • Creating an Element in Lato
    • Using Elements: Accommodations & Activities
    • Using Elements: Destinations
    • Using Elements: Text Fields
    • Using Elements: Images
    • Using Elements: Transportations
    • Duplicating an Element
    • Deleting an Element
    • How to Import Activities in Lato (URL, File & Text)
    • Importing Accommodations from a URL, File, or Text
  • Points of Interest Points of Interest
    • Creating Points of Interest (POIs)
    • Managing POI Display Settings in Lato
    • Fixing POI Display Issues in Lato
  • Tasks Tasks
    • Creating a Task
  • Calendar Calendar
    • Accessing Your Lato Calendar
    • Syncing Your Google Calendar
  • Chat Chat
    • Using Built-in Chat to Communicate With Travellers
    • Disabling Chat
    • Disabling Email Notifications for Chat Messages
    • Does the Traveller Receive Notifications of My Chat Message?
  • Contacts Contacts
    • Managing Contact Database
    • Adding Loyalty Programmes
  • Bookings Bookings
    • Booking a Hotel Directly Through Lato
    • Adding Bedbank Content to Your Itinerary
    • Configuring the RateHawk API Key
  • My Company & Settings My Company & Settings
    • All Settings in Lato — A Complete Overview
    • Customising Your Email Branding Preferences
    • Changing Your Email Address
    • Changing Your Password in Lato
    • Trip Settings & Preferences
    • Setting a Default Language for All Your Trips
    • Managing Price Display Settings
    • Managing Document Display Settings in Lato
    • Automatically Cancelling Quotes After a Time Period
    • Managing Directions Display on Your Map
    • Managing Trip PDF Download Settings in Lato
    • Enabling Group Booking in Lato
    • Setting a Booking Link as a Default in Lato
    • Adding Default Documents That Get Automatically Added to Your Trip
    • Setting a Default Status for New Trips in Lato
    • Configuring Your Brand in Lato
    • Selecting your Default Brand
    • Personalising Your AI-Generated Content
    • Changing Your Personal Information
    • Changing Company Information
    • Adding Members to Your Company
    • Using a Single Company Email for all Customer Communications
    • Integrations in Lato
    • Setting a DeepL API Key
    • Using the Insights Feature in Lato
    • Adding Terms & Conditions for Your Brand
    • Customising the PDF Version of the Trip
    • Changing the Itinerary Map View
    • How Can I Delete My Account?
  • How Can I Delete My Account?
  • Managing Price Display Settings for a Specific Trip
  • How to Import Activities in Lato (URL, File & Text)
  • All Settings in Lato — A Complete Overview
  • Customising Your Email Branding Preferences
  • Changing Your Email Address
  • Changing Your Password in Lato
  • Trip Settings & Preferences
  • Setting a Default Language for All Your Trips
  • Managing Price Display Settings
  • Managing Document Display Settings in Lato
  • Automatically Cancelling Quotes After a Time Period
  • Managing Directions Display on Your Map
  • Managing Trip PDF Download Settings in Lato
  • Enabling Group Booking in Lato
  • Setting a Booking Link as a Default in Lato
  • Adding Default Documents That Get Automatically Added to Your Trip
  • Setting a Default Status for New Trips in Lato
  • Configuring Your Brand in Lato
  • Personalising Your AI-Generated Content
  • Changing Your Personal Information
  • Changing Company Information
  • Adding Members to Your Company
  • Integrations in Lato
  • Using the Insights Feature in Lato
  • Selecting your Default Brand
  • Using a Single Company Email for all Customer Communications
  • Adding Terms & Conditions for Your Brand
  • Customising the PDF Version of the Trip
  • Setting a DeepL API Key
  • Changing the Itinerary Map View
  • Booking a Hotel Directly Through Lato
  • Adding Bedbank Content to Your Itinerary
  • Configuring the RateHawk API Key
  • Managing Contact Database
  • Adding Loyalty Programmes
  • Using Built-in Chat to Communicate With Travellers
  • Disabling Chat
  • Disabling Email Notifications for Chat Messages
  • Does the Traveller Receive Notifications of My Chat Message?
  • Accessing Your Lato Calendar
  • Syncing Your Google Calendar
  • Creating a Task
  • Creating Points of Interest (POIs)
  • Managing POI Display Settings in Lato
  • Fixing POI Display Issues in Lato
  • Deleting an Element
  • Duplicating an Element
  • Using Elements: Transportations
  • Using Elements: Text Fields
  • Using Elements: Images
  • PDF to Trip in One Click
  • Using Elements: Destinations
  • Importing Accommodations from a URL, File, or Text
  • Using Elements: Accommodations & Activities
  • Creating an Element in Lato
  • How Is a Collaboration Displayed to Travellers?
  • Does my Collaborator Need a Paid Subscription?
  • Managing Collaborator Editing Privileges
  • B2B Collaborations
  • How Can I Monitor Ongoing/Upcoming/Past Trips?
  • Adding Destination Content
  • Deleting a Trip in Lato
  • Assigning a Trip to a Colleague
  • Managing Trip PDF Download Settings for a Specific Trip
  • Automatically Cancelling a Specific Quote After a Time Period
  • Selecting a Brand for a Specific Trip
  • Managing Document Display Settings for a Specific Trip
  • Adjusting the Route on the Map
  • Managing Directions on Your Map for a Specific Trip
  • Enabling Group Booking for a Specific Trip
  • Updating Your Trip Status
  • What do The Trip Statuses Mean in Lato?
  • Exporting Your Trip as PDF or DOCX
  • Sharing Your Trip
  • Making Your Trip Public for Other Companies
  • Creating Samples
  • Setting the Pricing of Your Trip
  • How to Use the Calculation Tool?
  • Deleting a Language
  • Translating a Trip with DeepL
  • Can I Create the Same Trip in Multiple Languages?
  • Duplicating a Trip
  • Reordering Elements in Your Trip Day
  • Creating a Trip in Lato: Quick Guide
  • Moving an Element to a Different Day
  • Saving an Element to Your Library
  • Including Videos in a Trip
  • Adding Images to Your Trip
  • Text Editor Styling
  • Why Does the Last Day of My Trip Have 0 Nights?
  • Generating a Description Using AI
  • Adding Transportation to Your Trip
  • What Are Optional Activities?
  • Adding Activities to Your Trip
  • Adding Accommodations to Your Trip
  • Choosing the Right Layout for Your "Day by day" Overview
  • Configuring Your Trip Itinerary: Duration and Destinations
  • Adding Documents to Your Trip
  • Adding a Flight Using a PNR
  • Adding Flights to Your Trip
  • Adding a Contact to Your Trip
  • Where Can I Add Internal Notes?
  • Changing the B2B Proposal Language
Travel App
Travel App
  • Overview Overview
    • Lato Travel App Quick Overview — Features & How It Works
    • Understanding the Difference Between Quote & Booked Versions in the Lato Travel App
    • Changing the Language in Lato Travel App
    • Adding the Lato Travel App to Your Phone’s Home Screen
    • Viewing Points of Interest (POIs) in the Lato Travel App
    • Accessing Documents in the Lato Travel App
    • Downloading a PDF of Your Trip in Lato Travel App
    • Switching Between Kilometres and Miles in the Lato Travel App
    • Flights & Transport Overview in the Lato Travel App
    • Overview of Accommodations in the Lato Travel App
    • Viewing All Previously Opened Trips in the Lato Travel App
  • Travel Proposals Travel Proposals
    • Confirming a Trip in Lato Travel App
  • Lato Travel App Quick Overview — Features & How It Works
  • Confirming a Trip in Lato Travel App
  • Understanding the Difference Between Quote & Booked Versions in the Lato Travel App
  • Changing the Language in Lato Travel App
  • Adding the Lato Travel App to Your Phone’s Home Screen
  • Viewing Points of Interest (POIs) in the Lato Travel App
  • Accessing Documents in the Lato Travel App
  • Downloading a PDF of Your Trip in Lato Travel App
  • Switching Between Kilometres and Miles in the Lato Travel App
  • Flights & Transport Overview in the Lato Travel App
  • Overview of Accommodations in the Lato Travel App
  • Viewing All Previously Opened Trips in the Lato Travel App
FAQ
FAQ
  • General General
    • Who Can Use Lato — Travel Agents, Tour Operators & Teams
    • Is Lato For B2C or B2B?
    • What Makes Lato Stand Out: Features & Benefits for Travel Pros
    • Can I Use Lato For Free?
    • Lato Customer Support — Channels & Options
    • Could You Show Me an Example of a Trip Within the Travel App?
    • Does the Traveller Need to Download an App to Use the Travel App?
    • Are You Planning to Develop a Native App?
    • Do Travellers Need an Account to View Trips in Lato?
    • Which Browsers are Supported by Lato?
    • Is Lato Available in Multiple Languages?
    • Does Lato Support Right-to-Left (RTL) Languages?
    • Can I Work With Multiple Users Under One Company?
    • Forgot Your Lato Password? Here’s How to Reset It
    • Are Start-Up or Installation Fees Applicable for Lato?
    • Lato Referral System — How It Works & How to Earn Commission
    • Where Is My Trip Data in Lato? Missing Trips, Contacts & Elements
    • What Happens When the Lato Free Trial Ends?
    • Can Lato Handle High Traffic?
  • Subscription & Billing Subscription & Billing
    • How to Subscribe to Lato and Choose Your Plan
    • Which Lato Subscription Plan Is Best for Your Company?
    • Where to Find Your Lato Subscription Invoice
    • How Can I Update My Payment Method?
    • What Happens to My Data if I Cancel My Lato Subscription?
    • How to Cancel Your Lato Subscription
  • Are You Planning to Develop a Native App?
  • How Can I Update My Payment Method?
  • How to Subscribe to Lato and Choose Your Plan
  • Which Lato Subscription Plan Is Best for Your Company?
  • Where to Find Your Lato Subscription Invoice
  • What Happens to My Data if I Cancel My Lato Subscription?
  • How to Cancel Your Lato Subscription
  • What Makes Lato Stand Out: Features & Benefits for Travel Pros
  • Who Can Use Lato — Travel Agents, Tour Operators & Teams
  • Can I Use Lato For Free?
  • Is Lato For B2C or B2B?
  • Could You Show Me an Example of a Trip Within the Travel App?
  • Does the Traveller Need to Download an App to Use the Travel App?
  • Do Travellers Need an Account to View Trips in Lato?
  • Is Lato Available in Multiple Languages?
  • Does Lato Support Right-to-Left (RTL) Languages?
  • Can I Work With Multiple Users Under One Company?
  • Which Browsers are Supported by Lato?
  • Forgot Your Lato Password? Here’s How to Reset It
  • Are Start-Up or Installation Fees Applicable for Lato?
  • Lato Referral System — How It Works & How to Earn Commission
  • Where Is My Trip Data in Lato? Missing Trips, Contacts & Elements
  • What Happens When the Lato Free Trial Ends?
  • Lato Customer Support — Channels & Options
  • Can Lato Handle High Traffic?
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