Adding Terms & Conditions for Your Brand

In Lato, you can add and customise your brand’s terms and conditions so that important legal text appears on proposals (under the Price tab, where people confirm the trip, so it becomes a legally binding confirmation), in email communications, and PDF itineraries. This helps you set clear expectations with clients, protect your business legally, and present consistent language across all your travel documents. This guide explains where to enter your terms and conditions and how to manage them in your brand settings.

(Our product evolves quickly, and this video may not show the latest updates)

How to Add Terms & Conditions to Your Brand

1. Go to Settings

2. Open the Branding menu

3. Select the brand

4. Locate the “Terms & conditions” section

5. Write or copy/paste your terms & conditions text

6. Press “Save”

Note:

• The Terms & Conditions will now show up automatically in the Travel App, in the Price tab.

Tip!

• Once a trip is confirmed by the traveller, you’ll receive an email notifying you that the terms and conditions have been accepted.