Customising Your Email Branding Preferences

You can customise your email branding preferences in Lato to ensure emails sent from your account reflect your company’s identity. This includes adding your logo, choosing brand colours, updating the sender name/email, and setting default signatures. In this article, we explain where to find the branding settings and how to personalise each element so your travellers receive consistent, professional-looking emails.

How to Change Your Email Branding

1. Go to Settings > Branding

2. Find Branding information

3. Choose your brand colours, fonts and brand details

4. Navigate to “Contact preferences”

5. Choose to show your own or your company’s details

6. Save the changes

Where This Setting is Shown

Travel App

• At the top of all trip pages

Forwarded Trip Emails

• The reply-to address can be set to the company’s email instead of the user’s