By Claudio Simoes · Updated 31 minutes ago

Get Started Here ✈️

Welcome to Lato! This step-by-step guide will help you set up your brand, create your first trip, customise the traveller experience, manage pricing, and share your itineraries. Follow the steps in order to get the most out of Lato.

Changing the Itinerary Map View

Step 1: Define What Your Travel App Will Look Like 🎨

Start by personalising your travel app to reflect your brand identity and preparing your workspace for your team.

  • Add your logo and brand info 🏷️
    Personalise your travel app with your logo, brand colours, fonts, company details, and other branding settings. Learn how to configure your brand.

  • Add team members 👥
    Invite colleagues to your company workspace so your team can collaborate on creating and managing trips. Learn how to add team members.

  • OPTIONAL: Set your AI brand voice ✍️
    Personalise AI-generated content to match your brand’s tone of voice and create a consistent experience for your travellers. Learn how to personalise your AI content.

  • OPTIONAL: Add your terms & conditions 📄
    Add your company’s terms and conditions to help travellers understand the rules and conditions associated with your trips. Learn how to add your terms and conditions.

  • OPTIONAL: Set standard price margins 💰
    Configure your pricing calculations to help standardise margins and make pricing your trips more efficient. Learn how to use the calculation tool.


Step 2: Create Your First Trip 🧳

Bring your travel plans into Lato. Choose the creation method that best suits your workflow, whether you’re importing an existing itinerary or building a new one.

  • Create your first trip: 5 ways to do this 🚀
    Discover the different ways to create a trip in Lato, from importing existing content to generating a new itinerary with AI or starting from scratch. Explore the trip creation guide.

  • FIRST PRIORITY: Import a trip from a document 📑
    Save time by importing an existing PDF, Word document, or text file. Lato uses AI to extract and organise your trip information into an editable itinerary. Learn how to convert a document into a trip.

  • Import a trip from a URL or webpage 🌐
    Turn an existing trip webpage into an itinerary by importing its URL. Lato’s AI extracts trip information and can bring in images from the source website. Learn how to create a trip in Lato.

  • Create a trip from an AI prompt 🤖
    Describe your destination, travel dates, trip length, number of travellers, and desired elements. Let Lato’s AI generate a trip that you can review and customise. Learn how to generate a trip with AI.

  • Manually create a trip from scratch 🛠️
    Start with the basic trip details, then build your itinerary by adding destinations, accommodation, activities, and transportation yourself. Learn how to create a trip from scratch.

  • Create a trip from a sample ♻️
    Save time by reusing an existing sample itinerary as the starting point for a new trip, or turn a trip you’ve already created into a reusable template. Learn how to create and use sample trips.


Step 3: Edit Your Route Map and Day-to-Day Overview 🗺️

Structure your itinerary so travellers can easily understand where they’re going, how their journey flows, and what each day looks like.

  • Add or remove days, group multiple days together, or split days in the day-to-day overview 📅
    Adjust your itinerary’s duration, add or remove days, change the order of your route, and organise destinations to match your travel programme. Learn how to configure your itinerary duration and destinations.

  • Adjust the route map 📍
    Fine-tune your trip’s route and destinations on the map to ensure the visual journey reflects your planned itinerary. Learn how to adjust the route on the map.

  • OPTIONAL: Show extra Points of Interest on the map ⭐
    Enrich your itinerary by adding Points of Interest (POIs), helping travellers discover relevant places and attractions along their journey. Learn how to create Points of Interest.

  • Replace the main image of your travel app 🖼️
    Choose an appealing image to represent your trip and make the itinerary more engaging for your travellers. Learn how to add and change trip images.


Step 4: Edit Details Per Day 🏨

Make every day of your itinerary informative and inspiring by adding the right accommodation, activities, transportation, destination details, and media.

  • Add photos and videos to each day 📸
    Bring your itinerary to life with photos and videos that help travellers visualise their destinations and experiences. Learn how to add images to your trip.

  • Add or change hotels and extra hotel options 🛏️
    Add accommodation details to your itinerary and include alternative hotel options when you want to offer travellers more flexibility. Learn how to add accommodation to your trip.

  • Add or change activities and optional activities 🎟️
    Include excursions, tours, and experiences in your daily programme. You can also provide optional activities for travellers who want to personalise their trip. Learn how to add activities to your trip.

  • Add or change transportation and transfers 🚐
    Include the transportation details travellers need, from transfers between destinations to other transport arrangements within the itinerary. Learn how to add transportation to your trip.

  • Add or change destination information 🌍
    Enrich each destination with useful information and descriptions to help travellers understand the places they will visit. Learn how to manage destination content.

  • Add extra standard text fields 📝
    Use text fields to include additional information, explanations, or personalised content wherever your itinerary needs more detail. Learn how to use text fields.


Step 5: Edit Price and Confirmation Page 💳

Prepare a clear and professional pricing presentation so travellers understand the trip price and exactly what is included in their package.

  • Customise the pricing and confirmation page, including included and excluded items ✅
    Configure how prices appear to travellers and specify what is included or excluded from the trip. Learn how to manage price display settings.

Step 6: Calculation Tool — Set Internal Trip Costs and Pricing 🧮

Use Lato’s calculation tool to organise your trip costs and establish pricing that supports your business goals.

  • OPTIONAL: Add costs, margins, and fees in the calculation tool 💰
    Calculate internal trip costs, add margins and fees, and work towards a clear, consistent selling price for your travel packages. Learn how to use the calculation tool.

Step 7: Add ‘More’ — Documents, PDF Downloads, Vouchers, and Other Custom Options 📂

Complete your trip by adding useful travel documents and extra materials. You can also customise the downloadable PDF and provide digital vouchers where needed.

  • Add documents to your trip 📎
    Attach relevant documents to your trip so travellers can access important information alongside their itinerary. Learn how to add documents to your trip.

  • OPTIONAL: Customise the downloadable PDF 📄
    Adjust the PDF version of your itinerary to align with your brand and create a polished document for offline use or sharing. Learn how to customise your trip PDF.

  • OPTIONAL: Create and show vouchers 🎫
    Use digital vouchers to provide travellers with relevant booking or service information as part of their trip experience. Learn how to use digital vouchers in Lato.


Step 8: Share The Trip 🚀

Once your itinerary is ready, share it with the right audience. Lato supports sharing with individual travellers and collaborating with other businesses.

  • Share with a traveller (B2C — selling directly to the end customer) ✉️
    Share a traveller-friendly trip link or send the itinerary by email so your customers can view their travel plans. Learn how to share your trip.

  • Share with a reseller or collaborator (B2B — business-to-business) 🤝
    Collaborate with resellers and business partners by sharing trips through Lato’s B2B collaboration features. Learn how B2B collaborations work.


Step 9: Subscribe to Lato — How to Start a Paid Plan When The Trial Ends 💳

Ready to continue using Lato after your trial? Follow the subscription instructions to activate a paid account and keep using the platform.


FAQs and Extra Tips on Managing Bookings and Payments 💡

Discover additional tools that can help you save time, manage customers, keep track of tasks, and understand your sales performance.

  • Use sample trips to save time and share on social media 📣
    Create sample trips that can serve as reusable templates, speed up itinerary creation, and showcase your travel offerings on social media. Learn how to create sample trips.

  • Track your leads and customers via the sales dashboard (Kanban view) 📊
    Monitor your ongoing, upcoming, and past trips in one place to keep track of your sales pipeline and customer activity. Learn how to monitor your trips.

  • Task management: don’t forget tasks anymore ✅
    Create tasks to organise follow-ups, reminders, and other actions related to your trips and customers. Learn how to create a task.

  • Where to add internal notes and documents per traveller or buying partner 🔒
    Keep internal notes and relevant information organised for individual travellers or buying partners, making it easier for your team to manage relationships. Learn how to add internal notes.

  • Analyse your sales data under ‘Insights’ 📈
    Use the Insights feature to review sales data and gain a better understanding of your business performance. Learn how to use Insights.


🎉 You’re Ready to Get Started With Lato!

Follow these steps to set up your brand, create and customise your first trip, and share it with your travellers or business partners. As you become more familiar with Lato, explore the optional features and additional tools to make your workflow even more efficient.

Happy trip planning! ✈️

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