Disabling Chat in Lato

In Lato, you can disable chat messaging to turn off real-time message notifications and reduce interruptions while planning trips. This guide explains how to disable chat for yourself or travellers, adjust chat settings — helping you customise how communication works in your workflow.

(Our product evolves quickly, and this video may not show the latest updates)

How to Disable the Chat for All Your Trips

1. Go to Settings > Trip

2. Find the “Chat” section

3. Uncheck the “Enable chat ” option

4. Save your changes

How to Disable the Chat for a Specific Trip

1. Go to Trips

2. Select the trip you want to disable the chat for

3. Go to the “Settings ” tab

4. Find the “Chat ” section

5. Uncheck the “Enable chat ” option

6. Save your trip