How to get a Lato subscription?

Follow these steps to upgrade your subscription!

What can Lato be used for?

Lato is an extremely user-friendly SaaS (Software as a Service) platform that meets all your needs in a single package via an itinerary creator, management software and travel app. The tool has been developed by travel professionals for tra

Which subscription plan is best for my company?

If you are looking to only sell B2C, the essential plan is best suited for you, if you also work B2B, you should get a pro plan. More info: https://www.latotravelapp.com/pricing

Who can use Lato?

Lato stands for Local Agents & Tour Organizers. So any travel professional (travel agent, tour operator, DMC, local agent …) can start using the Lato tool.

Can I use Lato for free?

You can create a 14 day free trial!

What happens to my data if I cancel my Lato subscription?

All your data will be kept, as well as the trips you have made. However, you will not be able to create new trips.

How to cancel my Lato subscription?

Follow these steps to cancel your Lato Subscription

Is Lato for B2C or B2B?

In Lato, you can either work B2C (selling directly to travelers) or you can send (as a tour operator, DMC, or local agent) your travel proposals to another professional (B2B-selling, Pro plan required).

Could you show us an example of a trip within the travel app?

Is there an example of a trip inside the travel app we can look at?

Does the traveler need to download an app to use the travel app?

Lato operates as a web application, eliminating the need for travelers to download a dedicated app to access their trip details. Simply clicking on a link allows them to view their travel proposal instantly.

Is Lato available in several languages?

Lato's back office is set up in English. Our travel app is available in 16 languages, including Dutch, American English, Arabic, British English, French, German, Italian, Spanish, Portuguese, Chinese, Indonesian, Russian, Japanese, Slovene,

Can I create the same trip in multiple languages?

On top of the trip builder, you can select multiple languages in which you'd like to create your trip in.

Can I work with multiple users under one company?

Work together with your colleagues in Lato

Does my traveler need an account in Lato?

Your traveler does not need any account. They can simply view the travel app with the travel app link you send them.

Does Lato support right to left languages?

Yes, Lato supports right to left languages.

Does my collaborator need a paid subscription?

Your collaborator does not need a paid subscription; however, they will need to create a Lato account. This way, they can edit the trip as a collaborator. They will, however, need a subscription to make their own trips.

Which browsers are supported by Lato?

Lato supports all major web browsers, such as Google Chrome, Safari, Firefox and Microsoft Edge. For optimum performance, we recommend always using the latest version.

What do the trip statuses mean in Lato?

Lato provides Trip Settings to hide certain data inside the travel app depending on the status of the trip.

I forgot my password, what now?

What to do when you forgot your password.

Are start-up and/or installation fees applicable?

There are no start-up and/or installation costs. 

Does Lato have a referral system?

Yes, Lato has a referral system for 3 free usermonths

Does the traveler receive notification of my chat message?

The traveler will be notified via email about a new message in the chat of the travel app. Additionally, there will be a notification within the travel app itself.

I can't find some of my trips, elements, contacts, or samples in the system. Where is my data?

What if I can't find my data?