Adding bedbank content to your itinerary

How to Add Bedbank (RateHawk) Content to Your Itinerary

Changing your email address

How to change your email address

Configuring the RateHawk API Key

Configuring RateHawk API Key

Customize Your Email & Branding Preferences

Choose whether messages should appear as coming from your company or the individual user.

All Settings in Lato: complete overview

A complete guide on how all the settings work in Lato

B2B collaborations

How to collaborate

Contact Database

Contact Database

Creating a Trip in Lato: Quick Guide

Creating a trip

Creating a task

Creating a task

Creating an element in Lato

Adding Elements to Your Library

Points of interest(POI)

Points of interest

Using our built-in chat to communicate with your travelers

Chat system

Access your Lato calendar

How to access your Lato calendar?

Booking a hotel directly through Lato

Booking a hotel directly through Lato

Disable chat

Disable the chat

Loyalty Programs

Loyalty Programs

Manage POI display settings

Manage POI display settings

Manage collaborator editing privileges

Manage collaborator editing privileges

PDF to trip in one click: PDF Import

Import pdf

Trip settings & preferences

Trip settings & preferences

Using elements: activities & accommodations

How to load my element in a trip

Adding a contact inside a trip

Adding contacts

Disable email notifications for chat messages

Disable email notifications 

Google Calendar integration

Google Calendar

Setting a default language for all your trips

Setting a default language for all your trips

Using elements: images

Adding saved images to my trip

Adding flights to a trip

Adding flights

Manage price display settings

Manage price display settings in your trip

Using elements: text fields

Loading in text fields in a trip

Adding a flight using a PNR

Add flight via PNR

How to duplicate an element

Duplicating an element

Manage display settings of documents

Manage display settings of documents

Adding documents to a trip

Adding documents

Automatically cancel quotes after a time period

Cancel quotes after a time period

How to delete an element?

Deleting an element

Configuring your trip overview: duration and destinations

Customizing the overview of your trip

Managing directions display settings

directions display settings

Manage the download settings for the trip PDF

Manage the download settings for the trip PDF

Trip overview: choosing the right layout for your day-by-day overview

Different day-by-day layouts

Using elements: destinations

Using elements: destinations

Accommodations

Accommodations

Enabling Group Booking

Enabling Group Booking

Activities

Activities

Adding default documents that get automatically added to your trip

Set up default documents for every trip

Set a default status for new trips

Trip status

Transportation

Transportation

Branding: Add your logo and own brand style

Set up your brand

Generating a description using AI

Generating a description with AI

Does my collaborator need a paid subscription?

Does my collaborator need a paid subscription?

Personalize your content generated by AI

AI brand voice

Why does the last day of my trip have 0 nights?

Why does the last day of my trip have 0 nights?

Changing personal information

Personal information

Text editor styling

Text editor styling

Changing company information

Company information

Image library: adding images to your trip

Adding images to your trip

Adding members to your company

Company members

What do the trip statuses mean in Lato?

Trip status

Including videos in a trip

Different ways of including videos in your trip

Integrations

Integrations In Lato

Save an element to your library

Save an element to your library

How can the system use a single company email for all customer communications?

How can the system use a single company email for all customer communications?

Moving an element to a different day

Moving an element to a different day

Selecting your default brand

Selecting a default brand

Does the traveler receive notifications of my chat message?

The traveler will be notified via email about a new message in the chat of the travel app. Additionally, there will be a notification within the travel app itself.

Reordering elements in your trip day

Reordering elements

Terms & conditions for your brand

Terms & Conditions

Changing your password

How to change your password

Translating a trip with DeepL

Translate a trip automatically via DeepL

Can I create the same trip in multiple languages?

On top of the trip builder, you can select multiple languages in which you'd like to create your trip in.

Setting a DeepL API key

Set up DeepL

Change the map the itinerary is shown on

Changing the map of the itinerary

Deleting a language

Deleting a language inside your trip

Set the pricing of your trip

Set the pricing of your trip

Creating Samples

Creating Samples

Making your trip public for other companies

Making your trip public

Sharing your trip

Different ways of sharing your trips

Exporting your trip as PDF or DOCX

Exporting your trip as PDF or DOCX

I can't see my POIs, how can I fix this?

Where can the traveler find POIs in the travel app?

Updating the status of your trip

Trip status

Enabling group booking in your trip

Group booking

Managing directions on your map

Manage directions on the map

The map doesn't show the correct route

Adjusting the route on the map 

Manage documents display settings in your trip

Manage documents display settings in your trip

Manage price display settings in your trip

Manage price display settings

Selecting a brand for your trip

Setting up and selecting a brand

Automatically cancel a trip quote after a specified time period.

cancel a trip quote after a specified time period.

Manage the download settings for the PDF of your trip

Manage the download settings for the PDF of your trip

Assigning a trip to a colleague

Assign a trip to a colleague

Duplicating a trip

Duplicating a trip

Deleting trips

Deleting trips

Destination content