Adding bedbank content to your itinerary

How to Add Bedbank (RateHawk) Content to Your Itinerary

Configuring the RateHawk API key

Configuring RateHawk API Key

B2B collaborations

How to collaborate

Contact database

Contact database

Creating a task

Creating a task

Creating a trip in Lato: quick guide

Creating a trip

Creating an element in Lato

Adding Elements to Your Library

Customising your email & branding preferences

Choose whether messages should appear as coming from your company or the individual user.

Points of interest (POIs)

Points of interest

Using our built-in chat to communicate with your travellers

Chat system

Accessing your Lato calendar

How to access your Lato calendar?

Booking a hotel directly through Lato

Booking a hotel directly through Lato

Changing your email address

How to change your email address

Disabling chat

Disable the chat

Loyalty programs

Loyalty programs

Managing POI display settings

Manage POI display settings

Managing collaborator editing privileges

Manage collaborator editing privileges

PDF to trip in one click: PDF import

Import PDF

Using elements: activities & accommodations

How to load my element in a trip

Adding a contact inside a trip

Adding contacts

Disabling email notifications for chat messages

Disable email notifications 

Google Calendar integration

Google Calendar

All settings in Lato: complete overview

A complete guide on how all the settings work in Lato

Adding flights to a trip

Adding flights

Adding a flight using a PNR

Add flight via PNR

Trip settings & preferences

Trip settings & preferences

Using elements: text fields

Loading in text fields in a trip

Adding documents to a trip

Adding documents

Setting a default language for all your trips

Setting a default language for all your trips

Using elements: destinations

Using elements: destinations

Configuring your trip overview: duration and destinations

Customising the overview of your trip

Managing price display settings

Manage price display settings in your trip

Using elements: images

Adding saved images to my trip

How to duplicate an element?

Duplicating an element

Managing display settings of documents

Manage display settings of documents

Trip overview: choosing the right layout for your day-by-day overview

Different day-by-day layouts

Accommodations

Accommodations

Automatically cancelling quotes after a time period

Cancel quotes after a time period

How to delete an element?

Deleting an element

Activities

Activities

Managing directions display settings

directions display settings

Managing the download settings for the trip PDF

Manage the download settings for the trip PDF

Enabling group booking

Enabling group booking

Transportation

Transportation

Does my collaborator need a paid subscription?

Does my collaborator need a paid subscription?

Generating a description using AI

Generating a description with AI

Adding default documents that get automatically added to your trip

Set up default documents for every trip

Why does the last day of my trip have 0 nights?

Why does the last day of my trip have 0 nights?

Setting a default status for new trips

Trip status

Text editor styling

Text editor styling

Branding: Adding your logo and own brand style

Set up your brand

Image library: adding images to your trip

Adding images to your trip

Personalising your content generated by AI

AI brand voice

What do the trip statuses mean in Lato?

Trip status

Changing personal information

Personal information

Including videos in a trip

Different ways of including videos in your trip

Changing company information

Company information

Saving an element to your library

Save an element to your library

Adding members to your company

Company members

Does the traveller receive notifications of my chat message?

The traveler will be notified via email about a new message in the chat of the travel app. Additionally, there will be a notification within the travel app itself.

Moving an element to a different day

Moving an element to a different day

Integrations

Integrations In Lato

Reordering elements in your trip day

Reordering elements

Translating a trip with DeepL

Translate a trip automatically via DeepL

Can I create the same trip in multiple languages?

On top of the trip builder, you can select multiple languages in which you'd like to create your trip.

Deleting a language

Deleting a language inside your trip

Selecting your default brand

Selecting a default brand

How can the system use a single company email for all customer communications?

How can the system use a single company email for all customer communications?

Setting the pricing of your trip

Set the pricing of your trip

Creating samples

Creating samples

Terms & conditions for your brand

Terms & Conditions

Making your trip public for other companies

Making your trip public

Changing your password

How to change your password

Sharing your trip

Different ways of sharing your trips

Exporting your trip as PDF or DOCX

Exporting your trip as PDF or DOCX

I can't see my POIs, how can I fix this?

Where can the traveler find POIs in the travel app?

Setting a DeepL API key

Set up DeepL

Changing the map the itinerary is shown on

Changing the map of the itinerary

Updating the status of your trip

Trip status

Enabling group booking in your trip

Group booking

Managing directions on your map

Manage directions on the map

The map doesn't show the correct route

Adjusting the route on the map 

Managing document display settings in your trip

Manage document display settings in your trip

Managing price display settings in your trip

Manage price display settings

Selecting a brand for your trip

Setting up and selecting a brand

Automatically cancelling a trip quote after a specified time period

Cancel a trip quote after a specified time period

Managing the download settings for the PDF of your trip

Manage the download settings for the PDF of your trip

Assigning a trip to a colleague

Assign a trip to a colleague

Duplicating a trip

Duplicating a trip

Deleting trips

Deleting trips

Destination content

Destination content