Adding Bedbank Content to Itinerary

How to Add Bedbank (RateHawk) Content to Your Itinerary

Configuring the RateHawk API Key

Configuring RateHawk API Key

B2B collaborations

How to collaborate

Creating Points of Interest (POIs)

Points of interest

Creating a Task

Creating a task

Creating a Trip in Lato: Quick Guide

A quick trip creation guide

Creating an Element in Lato

Adding Elements to Your Library

Customising Your Email & Branding Preferences

Choose whether messages should appear as coming from your company or the individual user.

Managing Contact Database

Contact database

Using Built-in Chat to Communicate With Travellers

Chat system

Accessing Your Lato Calendar

How to access your Lato calendar?

Adding Loyalty Programs

Loyalty programs

Booking a Hotel Directly Through Lato

Booking a hotel directly through Lato

Changing your email address

How to change your email address

Disabling Chat

Disable the chat

Managing Collaborator Editing Privileges

Manage collaborator editing privileges

Managing POI Display Settings

Manage POI display settings

PDF to Trip in One Click

Import a PDF

Using Elements: Accommodations & Activities

How to load my element in a trip

Adding a Contact to Your Trip

Adding contacts

Disabling Email Notifications for Chat Messages

Disable email notifications 

Importing Accommodations from a URL, File, or Text

Use Lato's Smart Import feature to quickly add accommodation details from URLs, files, or text. Save time and avoid manual data entry in your travel planning. 

Integrating Google Calendar

Google Calendar

All settings in Lato: complete overview

A complete guide on how all the settings work in Lato

Adding Flights to Your Trip

Adding flights

Does my Collaborator Need a Paid Subscription?

Does my collaborator need a paid subscription?

Importing Activities from a URL, File, or Text

Quickly import activity details into Lato from URLs, files, or text. Save time and avoid manual entry with our Smart import feature for travel activities. 

Adding a Flight Using a PNR

Add flight via PNR

How Is a Collaboration Displayed to Travellers?

Co-branding for collaborations

Trip Settings & Preferences

Trip settings & preferences

Using Elements: Destinations

Using elements: destinations

Adding Documents to Your Trip

Adding documents

Setting a Default Language for All Your Trips

Setting a default language for all your trips

Using Elements: Images

Adding saved images to my trip

Configuring Your Trip Itinerary: Duration and Destinations

Customising the overview of your trip

Managing Price Display Settings

Manage price display settings in your trip

Using Elements: Text Fields

Loading in text fields in a trip

Managing display settings of documents

Manage display settings of documents

Trip Itinerary: Choosing the Right Layout for Your "Day by day" Overview

Different day-by-day layouts

Using Elements: Transportations

How to load my element in a trip

Adding Accommodations to Your Trip

Adding accommodations

Automatically cancelling quotes after a time period

Cancel quotes after a time period

Duplicating an Element

Duplicating an element

Adding Activities to Your Trip

Adding activities

Deleting an Element

Deleting an element

Managing directions display settings

directions display settings

Managing the download settings for the trip PDF

Manage the download settings for the trip PDF

What Are Optional Activities?

Learn how to mark activities as optional in Lato. Help travellers customise their trips by distinguishing between included and extra experiences in the travel app. 

Adding Transportation to Your Trip

Adding transportation

Enabling group booking

Enabling group booking

Generating a Description Using AI

Generate a description with AI

How to set a booking link as a default?

Learn how to set a default booking link in Lato so it automatically appears in every new trip. Save time and streamline your client booking process. 

Adding Default Documents That Get Automatically Added to Your Trip

Set up default documents for every trip

Why Does the Last Day of My Trip Have 0 Nights?

Why does the last day of my trip have 0 nights?

Setting a Default Status for New Trips

Trip status

Text Editor Styling

Text editor styling

Adding Images to Your Trip

Add images to your trip

Branding: Configuring Your Brand(s)

Learn how to personalise your travel proposals with your brand style in Lato. This helpdesk guide provides step-by-step instructions on adding your logo and custom branding to make your proposals stand out.

Including videos in a trip

Different ways of including videos in your trip

Personalising Your AI-Generated Content

AI brand voice

Changing Personal Information

Personal information

Saving an element to your library

Save an element to your library

Changing Company Information

Company information

Moving an Element to a Different Day

Moving an element to a different day

Adding Members to Your Company

Company members

Does the traveller receive notifications of my chat message?

The traveler will be notified via email about a new message in the chat of the travel app. Additionally, there will be a notification within the travel app itself.

Reordering Elements in Your Trip Day

Reordering elements

Duplicating a Trip

Duplicating a trip

Integrations

Integrations In Lato

Can I Create the Same Trip in Multiple Languages?

Discover how to create a trip in multiple languages with Lato. 

How to Use the Insights Feature?

Discover how the Insights feature in Lato tracks revenue, bookings, and travellers. Learn to use filters, timeframes, and chart types for better business decisions. 

Translating a Trip with DeepL

Translate a trip automatically via DeepL

Deleting a Language

Delete a language inside your trip

Selecting your default brand

Selecting a default brand

How can the system use a single company email for all customer communications?

How can the system use a single company email for all customer communications?

How to Use the Calculation Tool?

Learn how to use Lato's Calculation Tool to manage travel pricing, apply margins and fees, handle multi-currency trips, and generate accurate cost breakdowns.

Adding Terms & Conditions for Your Brand

Terms & Conditions

Setting the Pricing of Your Trip

Set the pricing of your trip

Creating Samples

Creating samples

Customising the PDF Version of the Trip

Learn how to customise the PDF version of your trips in Lato using presets and layout options. Create tailored PDFs for your travellers.

Changing Your Password

How to change your password

Making Your Trip Public for Other Companies

Making your trip public

Fixing POI Display Issues

Where can the traveller find POIs in the travel app?

Setting a DeepL API Key

Set up DeepL

Sharing Your Trip

Different ways of sharing your trips

Changing the Itinerary Map View

Changing the map of the itinerary

Exporting Your Trip as PDF or DOCX

Exporting your trip as PDF or DOCX

What do The Trip Statuses Mean in Lato?

Trip status

Updating Your Trip Status

Trip status

Enabling Group Booking for a Specific Trip

Group booking

Managing Directions on Your Map for a Specific Trip

Manage directions on the map

Adjusting the Route on the Map

Adjusting the route on the map 

Managing Trip Documents Display Settings for a Specific Trip

Manage document display settings in your trip

Managing Price Display Settings for a Specific Trip

Manage price display settings

Selecting a Brand for Your Trip

Setting up and selecting a brand

Setting an Automatic Trip Quote Cancellation for a Specific Trip

Cancel a trip quote after a specified time period

Managing Trip PDF Download Settings for a Specific Trip

Manage the download settings for the PDF of your trip

Assigning a Trip to a Colleague

Assign a trip to a colleague

Deleting Trips

Deleting trips

Destination content

Destination content

How Can I Monitor Ongoing/Upcoming/Past Trips?

Use Lato's interactive map to track current, upcoming, and past trips. Filter by date or user, view traveller locations, and access trip details in real time.