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Itinerary Builder

Itinerary Builder

Learn how to create, organise and sell travel with Lato's itinerary builder
Travel App

Travel App

Everything your travellers need to know when using our app
FAQ

FAQ

Find quick answers to the most common questions asked about Lato

Popular Articles

What Makes Lato Stand Out: Features & Benefits for Travel Pros

Overview of Lato’s unique features and benefits that help travel professionals work faster, create beautiful proposals, and improve client experience.

Managing Price Display Settings for a Specific Trip

Instructions for managing price display settings for a specific trip in Lato, including when and how trip prices are shown to travellers.

Does Lato Support Right-to-Left (RTL) Languages?

Details on Lato’s support for right-to-left (RTL) languages such as Arabic and Hebrew, including how text and layouts adapt in the app.

Travel App: Quick Overview

Travel app features

Creating a Trip in Lato: Quick Guide

A quick trip creation guide

Understanding the Difference: Quote vs. Booked Version of the Travel App

Quote vs booked version of the trip

Adding Accommodations to Your Trip

Adding accommodations

Can I Create the Same Trip in Multiple Languages?

Discover how to create a trip in multiple languages with Lato

How to Subscribe to Lato and Choose Your Plan

Step-by-step instructions on how to get a Lato subscription and choose the right plan for your company.

Adding a Contact to Your Trip

Adding contacts
Itinerary Builder
Itinerary Builder
  • Trips Trips
    • Creating a Trip in Lato: Quick Guide
    • PDF to Trip in One Click
    • Configuring Your Trip Itinerary: Duration and Destinations
    • Choosing the Right Layout for Your "Day by day" Overview
    • Adding a Contact to Your Trip
    • Adding Transportation to Your Trip
    • Adding Flights to Your Trip
    • Adding a Flight Using a PNR
    • Adding Documents to Your Trip
    • Adding Accommodations to Your Trip
    • Adding Activities to Your Trip
    • What Are Optional Activities?
    • Generating a Description Using AI
    • Managing Trip PDF Download Settings for a Specific Trip
    • Exporting Your Trip as PDF or DOCX
    • Selecting a Brand for a Specific Trip
    • Managing Document Display Settings for a Specific Trip
    • Adding Images to Your Trip
    • Including Videos in a Trip
    • Managing Directions on Your Map for a Specific Trip
    • Automatically Cancelling a Specific Quote After a Time Period
    • Enabling Group Booking for a Specific Trip
    • Translating a Trip with DeepL
    • Can I Create the Same Trip in Multiple Languages?
    • Deleting a Language
    • Sharing Your Trip
    • Assigning a Trip to a Colleague
    • Creating Samples
    • Making Your Trip Public for Other Companies
    • Saving an Element to Your Library
    • Reordering Elements in Your Trip Day
    • Moving an Element to a Different Day
    • Text Editor Styling
    • Duplicating a Trip
    • Deleting a Trip in Lato
    • Adding Destination Content
    • Setting the Pricing of Your Trip
    • Managing Price Display Settings for a Specific Trip
    • How to Use the Calculation Tool?
    • Updating Your Trip Status
    • What do The Trip Statuses Mean in Lato?
    • Adjusting the Route on the Map
    • How Can I Monitor Ongoing/Upcoming/Past Trips?
    • Why Does the Last Day of My Trip Have 0 Nights?
    • Where Can I Add Internal Notes?
  • Collaboration Collaboration
    • B2B Collaborations
    • Managing Collaborator Editing Privileges
    • Does my Collaborator Need a Paid Subscription?
    • How Is a Collaboration Displayed to Travellers?
  • Element Library Element Library
    • Creating an Element in Lato
    • Using Elements: Accommodations & Activities
    • Using Elements: Destinations
    • Using Elements: Text Fields
    • Using Elements: Images
    • Using Elements: Transportations
    • Duplicating an Element
    • Deleting an Element
    • Importing Activities from a URL, File, or Text
    • Importing Accommodations from a URL, File, or Text
  • Points of Interest Points of Interest
    • Creating Points of Interest (POIs)
    • Managing POI Display Settings
    • Fixing POI Display Issues
  • Tasks Tasks
    • Creating a Task
  • Calendar Calendar
    • Accessing Your Lato Calendar
    • Syncing Your Google Calendar
  • Chat Chat
    • Using Built-in Chat to Communicate With Travellers
    • Disabling Chat
    • Disabling Email Notifications for Chat Messages
    • Does the Traveller Receive Notifications of My Chat Message?
  • Contacts Contacts
    • Managing Contact Database
    • Adding Loyalty Programmes
  • Bookings Bookings
    • Booking a Hotel Directly Through Lato
    • Adding Bedbank Content to Your Itinerary
    • Configuring the RateHawk API Key
  • My Company & Settings My Company & Settings
    • All Settings in Lato: Complete Overview
    • Customising Your Email & Branding Preferences
    • Changing Your Email Address
    • Changing Your Password
    • Trip Settings & Preferences
    • Setting a Default Language for All Your Trips
    • Managing Price Display Settings
    • Managing Document Display Settings
    • Automatically Cancelling Quotes After a Time Period
    • Managing Directions on Your Map
    • Managing Trip PDF Download Settings
    • Enabling Group Booking
    • Setting a Booking Link as a Default
    • Adding Default Documents That Get Automatically Added to Your Trip
    • Setting a Default Status for New Trips
    • Branding: Configuring Your Brand(s)
    • Selecting your Default Brand
    • Personalising Your AI-Generated Content
    • Changing Personal Information
    • Changing Company Information
    • Adding Members to Your Company
    • Using a Single Company Email for all Customer Communications
    • Integrations
    • Setting a DeepL API Key
    • How to Use the Insights Feature?
    • Adding Terms & Conditions for Your Brand
    • Customising the PDF Version of the Trip
    • Changing the Itinerary Map View
    • How Can I Delete My Account?
  • How Can I Delete My Account?
  • Managing Price Display Settings for a Specific Trip
  • Importing Activities from a URL, File, or Text
  • All Settings in Lato: Complete Overview
  • Customising Your Email & Branding Preferences
  • Changing Your Email Address
  • Changing Your Password
  • Trip Settings & Preferences
  • Setting a Default Language for All Your Trips
  • Managing Price Display Settings
  • Managing Document Display Settings
  • Automatically Cancelling Quotes After a Time Period
  • Managing Directions on Your Map
  • Managing Trip PDF Download Settings
  • Enabling Group Booking
  • Setting a Booking Link as a Default
  • Adding Default Documents That Get Automatically Added to Your Trip
  • Setting a Default Status for New Trips
  • Branding: Configuring Your Brand(s)
  • Personalising Your AI-Generated Content
  • Changing Personal Information
  • Changing Company Information
  • Adding Members to Your Company
  • Integrations
  • How to Use the Insights Feature?
  • Selecting your Default Brand
  • Using a Single Company Email for all Customer Communications
  • Adding Terms & Conditions for Your Brand
  • Customising the PDF Version of the Trip
  • Setting a DeepL API Key
  • Changing the Itinerary Map View
  • Booking a Hotel Directly Through Lato
  • Adding Bedbank Content to Your Itinerary
  • Configuring the RateHawk API Key
  • Managing Contact Database
  • Adding Loyalty Programmes
  • Using Built-in Chat to Communicate With Travellers
  • Disabling Chat
  • Disabling Email Notifications for Chat Messages
  • Does the Traveller Receive Notifications of My Chat Message?
  • Accessing Your Lato Calendar
  • Syncing Your Google Calendar
  • Creating a Task
  • Creating Points of Interest (POIs)
  • Managing POI Display Settings
  • Fixing POI Display Issues
  • Deleting an Element
  • Duplicating an Element
  • Using Elements: Transportations
  • Using Elements: Text Fields
  • Using Elements: Images
  • PDF to Trip in One Click
  • Using Elements: Destinations
  • Importing Accommodations from a URL, File, or Text
  • Using Elements: Accommodations & Activities
  • Creating an Element in Lato
  • How Is a Collaboration Displayed to Travellers?
  • Does my Collaborator Need a Paid Subscription?
  • Managing Collaborator Editing Privileges
  • B2B Collaborations
  • How Can I Monitor Ongoing/Upcoming/Past Trips?
  • Adding Destination Content
  • Deleting a Trip in Lato
  • Assigning a Trip to a Colleague
  • Managing Trip PDF Download Settings for a Specific Trip
  • Automatically Cancelling a Specific Quote After a Time Period
  • Selecting a Brand for a Specific Trip
  • Managing Document Display Settings for a Specific Trip
  • Adjusting the Route on the Map
  • Managing Directions on Your Map for a Specific Trip
  • Enabling Group Booking for a Specific Trip
  • Updating Your Trip Status
  • What do The Trip Statuses Mean in Lato?
  • Exporting Your Trip as PDF or DOCX
  • Sharing Your Trip
  • Making Your Trip Public for Other Companies
  • Creating Samples
  • Setting the Pricing of Your Trip
  • How to Use the Calculation Tool?
  • Deleting a Language
  • Translating a Trip with DeepL
  • Can I Create the Same Trip in Multiple Languages?
  • Duplicating a Trip
  • Reordering Elements in Your Trip Day
  • Creating a Trip in Lato: Quick Guide
  • Moving an Element to a Different Day
  • Saving an Element to Your Library
  • Including Videos in a Trip
  • Adding Images to Your Trip
  • Text Editor Styling
  • Why Does the Last Day of My Trip Have 0 Nights?
  • Generating a Description Using AI
  • Adding Transportation to Your Trip
  • What Are Optional Activities?
  • Adding Activities to Your Trip
  • Adding Accommodations to Your Trip
  • Choosing the Right Layout for Your "Day by day" Overview
  • Configuring Your Trip Itinerary: Duration and Destinations
  • Adding Documents to Your Trip
  • Adding a Flight Using a PNR
  • Adding Flights to Your Trip
  • Adding a Contact to Your Trip
  • Where Can I Add Internal Notes?
Travel App
Travel App
  • Overview Overview
    • Travel App: Quick Overview
    • Understanding the Difference: Quote vs. Booked Version of the Travel App
    • Changing the Language
    • Adding the Travel App to Your Phone's Home Screen
    • Viewing Points of Interest (POIs)
    • Accessing Documents
    • Downloading a PDF of Your Trip
    • Switching Between Kilometres and Miles in the Travel App
    • Overview of Flights & Transports
    • Overview of Accommodations
    • Viewing All Previously Opened Trips
  • Travel Proposals Travel Proposals
    • Confirming a Trip
  • Travel App: Quick Overview
  • Confirming a Trip
  • Understanding the Difference: Quote vs. Booked Version of the Travel App
  • Changing the Language
  • Adding the Travel App to Your Phone's Home Screen
  • Viewing Points of Interest (POIs)
  • Accessing Documents
  • Downloading a PDF of Your Trip
  • Switching Between Kilometres and Miles in the Travel App
  • Overview of Flights & Transports
  • Overview of Accommodations
  • Viewing All Previously Opened Trips
FAQ
FAQ
  • General General
    • Who Can Use Lato — Travel Agents, Tour Operators & Teams
    • Is Lato For B2C or B2B?
    • What Makes Lato Stand Out: Features & Benefits for Travel Pros
    • Can I Use Lato For Free?
    • Lato Customer Support — Support Channels & Help Options
    • Could You Show Me an Example of a Trip Within the Travel App?
    • Does the Traveller Need to Download an App to Use the Travel App?
    • Are You Planning to Develop a Native App?
    • Do Travellers Need an Account to View Trips in Lato?
    • Which Browsers are Supported by Lato?
    • Is Lato Available in Multiple Languages?
    • Does Lato Support Right-to-Left (RTL) Languages?
    • Can I Work With Multiple Users Under One Company?
    • Forgot Your Lato Password? Here’s How to Reset It
    • Are Start-Up or Installation Fees Applicable for Lato?
    • Lato Referral System — How It Works & How to Earn Commission
    • Where Is My Trip Data in Lato? Missing Trips, Contacts & Elements
    • What Happens When the Lato Free Trial Ends?
    • Can Lato Handle a Lot of Traffic?
  • Subscription & Billing Subscription & Billing
    • How to Subscribe to Lato and Choose Your Plan
    • Which Lato Subscription Plan Is Best for Your Company?
    • Where to Find Your Lato Subscription Invoice
    • How Can I Update My Payment Method?
    • What Happens to My Data if I Cancel My Lato Subscription?
    • How to Cancel Your Lato Subscription
  • Are You Planning to Develop a Native App?
  • How Can I Update My Payment Method?
  • How to Subscribe to Lato and Choose Your Plan
  • Which Lato Subscription Plan Is Best for Your Company?
  • Where to Find Your Lato Subscription Invoice
  • What Happens to My Data if I Cancel My Lato Subscription?
  • How to Cancel Your Lato Subscription
  • What Makes Lato Stand Out: Features & Benefits for Travel Pros
  • Who Can Use Lato — Travel Agents, Tour Operators & Teams
  • Can I Use Lato For Free?
  • Is Lato For B2C or B2B?
  • Could You Show Me an Example of a Trip Within the Travel App?
  • Does the Traveller Need to Download an App to Use the Travel App?
  • Do Travellers Need an Account to View Trips in Lato?
  • Is Lato Available in Multiple Languages?
  • Does Lato Support Right-to-Left (RTL) Languages?
  • Can I Work With Multiple Users Under One Company?
  • Which Browsers are Supported by Lato?
  • Forgot Your Lato Password? Here’s How to Reset It
  • Are Start-Up or Installation Fees Applicable for Lato?
  • Lato Referral System — How It Works & How to Earn Commission
  • Where Is My Trip Data in Lato? Missing Trips, Contacts & Elements
  • What Happens When the Lato Free Trial Ends?
  • Lato Customer Support — Support Channels & Help Options
  • Can Lato Handle a Lot of Traffic?
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