Lato has a built-in chat, that lets you chat with your travellers via our system.

(Our product evolves quickly, and this video may not show the latest updates)

How to Send a Message to Your Travellers

  1. Go to Chats

  2. Choose the trip you would like to use the chat for

  3. Type your message and press the send (>) icon

Your travellers will receive notifications within the travel app and via email when a message is received.

Cool Chat Features

  • You can delete any sent message by clicking on the three dots next to it and choosing "Delete message"

  • You can access the trip preview directly from chat by clicking on the preview (👁️) icon to the right

  • You can access the trip edit menu directly from chat by clicking the edit (✏️) icon to the right