You have full control over how your communications are represented! Choose whether messages should appear as coming from your company or the individual user.
How to Change Your Email and Branding
Go to Settings > Branding
Navigate to "Contact preferences"
Choose to show your own or your company's details
Save the changes
Where This Setting is Shown
Travel App
At the top of all trip pages
Forwarded Trip Emails
The reply-to address can be set to the company’s email instead of the user’s