In Lato, you can add loyalty programs to travellers’ profiles so reward accounts (such as airline or hotel loyalty memberships) are linked to their trip details. This guide explains how to set up and manage loyalty programs within Lato, ensuring rewards and points are tracked correctly and can be applied during travel planning. By integrating loyalty benefits into your itineraries, you can offer more personalised travel experiences and keep clients engaged.

(Our product evolves quickly, and this video may not show the latest updates)

How to Add Loyalty Programmes to Your Contact

  1. Go to your Contacts menu

  2. Click on the contact name for whom you want to add a loyalty programme

  3. Scroll down to "Loyalty Programmes" and click on the "+" button

  4. Click on "Add loyalty programme"

  5. Select a programme from the list

  6. Enter the programme number

  7. Click on "Add loyalty programme" again if you want to add more programmes

  8. Save when all programmes are added

Available Loyalty Programmes:

- Airlines                                        - Airports                                        - Bookings

- Buses                                          - Car Rental                                    - Credit Cards

- Cruises                                       - Ferries                                           - Hotels

- Railways                                     - Retail                                            - Transportation