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My Company & Settings

My Company & Settings

Guides on managing your company, preferences, and settings to tailor even more to your needs
All Settings in Lato: Complete Overview A complete guide on how all the settings work in Lato
Customising Your Email & Branding Preferences Choose how your contact details are shown to the traveller
Changing Your Email Address How to change your email address
Changing Your Password How to change your password
Trip Settings & Preferences Trip settings & preferences
Setting a Default Language for All Your Trips Setting a default language for all your trips
Managing Price Display Settings Manage price display settings in your trip
Managing Documents Display Settings Manage documents display settings
Automatically cancelling quotes after a time period Cancel quotes after a time period
Managing directions display settings directions display settings
Managing the download settings for the trip PDF Manage the download settings for the trip PDF
Enabling Group Booking Enabling group booking
Setting a Booking Link as a Default Learn how to set a default booking link in Lato so it automatically appears in every new trip. Save time and streamline your client booking process.
Adding Default Documents That Get Automatically Added to Your Trip Set up default documents for every trip
Setting a Default Status for New Trips Trip status
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Itinerary Builder
Itinerary Builder
  • Trips Trips
    • Creating a Trip in Lato: Quick Guide
    • Managing Price Display Settings for a Specific Trip
    • How Can I Monitor Ongoing/Upcoming/Past Trips?
    • Destination Content
    • Deleting Trips
    • Assigning a Trip to a Colleague
    • Managing Trip PDF Download Settings for a Specific Trip
    • Setting an Automatic Trip Quote Cancellation for a Specific Trip
    • Selecting a Brand for Your Trip
    • Managing Trip Documents Display Settings for a Specific Trip
    • Adjusting the Route on the Map
    • Managing Directions on Your Map for a Specific Trip
    • Enabling Group Booking for a Specific Trip
    • Updating Your Trip Status
    • What do The Trip Statuses Mean in Lato?
    • Exporting Your Trip as PDF or DOCX
    • Sharing Your Trip
    • Making Your Trip Public for Other Companies
    • Creating Samples
    • Setting the Pricing of Your Trip
    • How to Use the Calculation Tool?
    • Deleting a Language
    • Translating a Trip with DeepL
    • Can I Create the Same Trip in Multiple Languages?
    • Duplicating a Trip
    • Reordering Elements in Your Trip Day
    • Moving an Element to a Different Day
    • Saving an Element to Your Library
    • Including Videos in a Trip
    • Adding Images to Your Trip
    • Text Editor Styling
    • Why Does the Last Day of My Trip Have 0 Nights?
    • Generating a Description Using AI
    • Adding Transportation to Your Trip
    • What Are Optional Activities?
    • Adding Activities to Your Trip
    • Adding Accommodations to Your Trip
    • Trip Itinerary: Choosing the Right Layout for Your "Day by day" Overview
    • Configuring Your Trip Itinerary: Duration and Destinations
    • Adding Documents to Your Trip
    • Adding a Flight Using a PNR
    • Adding Flights to Your Trip
    • Adding a Contact to Your Trip
    • PDF to Trip in One Click
  • Collaboration Collaboration
    • How Is a Collaboration Displayed to Travellers?
    • Does my Collaborator Need a Paid Subscription?
    • Managing Collaborator Editing Privileges
    • B2B Collaborations
  • Element Library Element Library
    • Importing Activities from a URL, File, or Text
    • Deleting an Element
    • Duplicating an Element
    • Using Elements: Transportations
    • Using Elements: Text Fields
    • Using Elements: Images
    • Using Elements: Destinations
    • Importing Accommodations from a URL, File, or Text
    • Using Elements: Accommodations & Activities
    • Creating an Element in Lato
  • Points of Interest Points of Interest
    • Creating Points of Interest (POIs)
    • Managing POI Display Settings
    • Fixing POI Display Issues
  • Tasks Tasks
    • Creating a Task
  • Calendar Calendar
    • Accessing Your Lato Calendar
    • Syncing Your Google Calendar
  • Chat Chat
    • Using Built-in Chat to Communicate With Travellers
    • Disabling Chat
    • Disabling Email Notifications for Chat Messages
    • Does the Traveller Receive Notifications of My Chat Message?
  • Contacts Contacts
    • Managing Contact Database
    • Adding Loyalty Programmes
    • Contact Database
  • Bookings Bookings
    • Booking a Hotel Directly Through Lato
    • Adding Bedbank Content to Your Itinerary
    • Configuring the RateHawk API Key
  • My Company & Settings My Company & Settings
    • All Settings in Lato: Complete Overview
    • Customising Your Email & Branding Preferences
    • Changing Your Email Address
    • Changing Your Password
    • Trip Settings & Preferences
    • Setting a Default Language for All Your Trips
    • Managing Price Display Settings
    • Managing Documents Display Settings
    • Automatically cancelling quotes after a time period
    • Managing directions display settings
    • Managing the download settings for the trip PDF
    • Enabling Group Booking
    • Setting a Booking Link as a Default
    • Adding Default Documents That Get Automatically Added to Your Trip
    • Setting a Default Status for New Trips
    • Branding: Configuring Your Brand(s)
    • Personalising Your AI-Generated Content
    • Changing Personal Information
    • Changing Company Information
    • Adding Members to Your Company
    • Integrations
    • How to Use the Insights Feature?
    • Selecting your Default Brand
    • Using a Single Company Email for all Customer Communications
    • Adding Terms & Conditions for Your Brand
    • Customising the PDF Version of the Trip
    • Setting a DeepL API Key
    • Changing the Itinerary Map View
  • Managing Price Display Settings for a Specific Trip
  • Importing Activities from a URL, File, or Text
  • All Settings in Lato: Complete Overview
  • Customising Your Email & Branding Preferences
  • Changing Your Email Address
  • Changing Your Password
  • Trip Settings & Preferences
  • Setting a Default Language for All Your Trips
  • Managing Price Display Settings
  • Managing Documents Display Settings
  • Automatically cancelling quotes after a time period
  • Managing directions display settings
  • Managing the download settings for the trip PDF
  • Enabling Group Booking
  • Setting a Booking Link as a Default
  • Adding Default Documents That Get Automatically Added to Your Trip
  • Setting a Default Status for New Trips
  • Branding: Configuring Your Brand(s)
  • Personalising Your AI-Generated Content
  • Changing Personal Information
  • Changing Company Information
  • Adding Members to Your Company
  • Integrations
  • How to Use the Insights Feature?
  • Selecting your Default Brand
  • Using a Single Company Email for all Customer Communications
  • Adding Terms & Conditions for Your Brand
  • Customising the PDF Version of the Trip
  • Setting a DeepL API Key
  • Changing the Itinerary Map View
  • Booking a Hotel Directly Through Lato
  • Adding Bedbank Content to Your Itinerary
  • Configuring the RateHawk API Key
  • Managing Contact Database
  • Adding Loyalty Programmes
  • Contact Database
  • Using Built-in Chat to Communicate With Travellers
  • Disabling Chat
  • Disabling Email Notifications for Chat Messages
  • Does the Traveller Receive Notifications of My Chat Message?
  • Accessing Your Lato Calendar
  • Syncing Your Google Calendar
  • Creating a Task
  • Creating Points of Interest (POIs)
  • Managing POI Display Settings
  • Fixing POI Display Issues
  • Deleting an Element
  • Duplicating an Element
  • Using Elements: Transportations
  • Using Elements: Text Fields
  • Using Elements: Images
  • Using Elements: Destinations
  • Importing Accommodations from a URL, File, or Text
  • Using Elements: Accommodations & Activities
  • Creating an Element in Lato
  • How Is a Collaboration Displayed to Travellers?
  • Does my Collaborator Need a Paid Subscription?
  • Managing Collaborator Editing Privileges
  • B2B Collaborations
  • How Can I Monitor Ongoing/Upcoming/Past Trips?
  • Destination Content
  • Deleting Trips
  • Assigning a Trip to a Colleague
  • Managing Trip PDF Download Settings for a Specific Trip
  • Setting an Automatic Trip Quote Cancellation for a Specific Trip
  • Selecting a Brand for Your Trip
  • Managing Trip Documents Display Settings for a Specific Trip
  • Adjusting the Route on the Map
  • Managing Directions on Your Map for a Specific Trip
  • Enabling Group Booking for a Specific Trip
  • Updating Your Trip Status
  • What do The Trip Statuses Mean in Lato?
  • Exporting Your Trip as PDF or DOCX
  • Sharing Your Trip
  • Making Your Trip Public for Other Companies
  • Creating Samples
  • Setting the Pricing of Your Trip
  • How to Use the Calculation Tool?
  • Deleting a Language
  • Translating a Trip with DeepL
  • Can I Create the Same Trip in Multiple Languages?
  • Duplicating a Trip
  • Reordering Elements in Your Trip Day
  • Moving an Element to a Different Day
  • Saving an Element to Your Library
  • Including Videos in a Trip
  • Adding Images to Your Trip
  • Text Editor Styling
  • Why Does the Last Day of My Trip Have 0 Nights?
  • Generating a Description Using AI
  • Adding Transportation to Your Trip
  • What Are Optional Activities?
  • Adding Activities to Your Trip
  • Adding Accommodations to Your Trip
  • Trip Itinerary: Choosing the Right Layout for Your "Day by day" Overview
  • Configuring Your Trip Itinerary: Duration and Destinations
  • Adding Documents to Your Trip
  • Adding a Flight Using a PNR
  • Adding Flights to Your Trip
  • Adding a Contact to Your Trip
  • PDF to Trip in One Click
  • Creating a Trip in Lato: Quick Guide
Travel App
Travel App
  • Overview Overview
    • Travel App: Quick Overview
    • Understanding the Difference: Quote vs. Booked Version of the Travel App
    • Changing the Language
    • Adding the Travel App to Your Phone's Home Screen
    • Viewing Points of Interest (POIs)
    • Accessing Documents
    • Downloading a PDF of Your Trip
    • Switching Between Kilometres and Miles in the Travel App
    • Overview of Flights & Transports
    • Overview of Accommodations
    • Viewing All Previously Opened Trips
  • Travel Proposals Travel Proposals
    • Confirming a Trip
  • Confirming a Trip
  • Travel App: Quick Overview
  • Understanding the Difference: Quote vs. Booked Version of the Travel App
  • Changing the Language
  • Adding the Travel App to Your Phone's Home Screen
  • Viewing Points of Interest (POIs)
  • Accessing Documents
  • Downloading a PDF of Your Trip
  • Switching Between Kilometres and Miles in the Travel App
  • Overview of Flights & Transports
  • Overview of Accommodations
  • Viewing All Previously Opened Trips
FAQ
FAQ
  • General General
    • What can Lato be used for?
    • Who Can Use Lato?
    • Can I Use Lato For Free?
    • Is Lato For B2C or B2B?
    • Could You Show Me an Example of a Trip Within the Travel App?
    • Does the Traveller Need to Download an App to Use the Travel App?
    • Does the Traveller Need an Account in Lato?
    • Is Lato Available in Several Languages?
    • Does Lato Support Right-to-Left (RTL) Languages?
    • Can I Work With Multiple Users Under One Company?
    • Which Browsers are Supported by Lato?
    • I Forgot my Password, What Now?
    • Are Start-up and/or Installation Fees Applicable?
    • Does Lato Offer a Referral System?
    • Finding my Trips, Elements, Contacts, or Samples in the System
    • What Happens When the Free Trial Is Over?
    • What Kind of Customer Support Does Lato Offer?
    • Can Lato Handle a Lot of Traffic?
  • Subscription & Billing Subscription & Billing
    • How to Get a Lato Subscription?
    • Which Subscription Plan is Best for my Company?
    • Where can I Find the Invoice For my Subscription?
    • What Happens to my Data if I Cancel my Lato Subscription?
    • How can I Cancel my Lato Subscription?
  • How to Get a Lato Subscription?
  • Which Subscription Plan is Best for my Company?
  • Where can I Find the Invoice For my Subscription?
  • What Happens to my Data if I Cancel my Lato Subscription?
  • How can I Cancel my Lato Subscription?
  • What can Lato be used for?
  • Who Can Use Lato?
  • Can I Use Lato For Free?
  • Is Lato For B2C or B2B?
  • Could You Show Me an Example of a Trip Within the Travel App?
  • Does the Traveller Need to Download an App to Use the Travel App?
  • Does the Traveller Need an Account in Lato?
  • Is Lato Available in Several Languages?
  • Does Lato Support Right-to-Left (RTL) Languages?
  • Can I Work With Multiple Users Under One Company?
  • Which Browsers are Supported by Lato?
  • I Forgot my Password, What Now?
  • Are Start-up and/or Installation Fees Applicable?
  • Does Lato Offer a Referral System?
  • Finding my Trips, Elements, Contacts, or Samples in the System
  • What Happens When the Free Trial Is Over?
  • What Kind of Customer Support Does Lato Offer?
  • Can Lato Handle a Lot of Traffic?
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