General

Who Can Use Lato — Travel Agents, Tour Operators & Teams Overview of who can use Lato — including travel agents, tour operators, DMCs, and other travel professionals, and how different user types can benefit.

Is Lato For B2C or B2B? Work B2C on Lato (selling directly to travellers) or B2B and send (as a tour operator, DMC, or local agent) your travel proposals to another professional.

What Makes Lato Stand Out: Features & Benefits for Travel Pros Overview of Lato’s unique features and benefits that help travel professionals work faster, create beautiful proposals, and improve client experience.

Can I Use Lato For Free? You can create a 14 day free trial!

Lato Customer Support — Support Channels & Help Options Description of the customer support Lato provides, including email support, video calls, AI chat, and access to the Help Center for guidance.

Could You Show Me an Example of a Trip Within the Travel App? Where can I find a trip example inside the travel app?

Does the Traveller Need to Download an App to Use the Travel App? How travellers access the travel app

Are You Planning to Develop a Native App? No native app needed

Do Travellers Need an Account to View Trips in Lato? Explanation of whether travellers need a Lato account to view their itinerary and how they can access travel plans using the link you send.

Which Browsers are Supported by Lato? Lato supports all major web browsers, such as Google Chrome, Safari, Firefox and Microsoft Edge. For optimum performance, we recommend always using the latest version.

Is Lato Available in Multiple Languages? Overview of the languages supported in the Lato travel app and how to request additional languages if needed.

Does Lato Support Right-to-Left (RTL) Languages? Details on Lato’s support for right-to-left (RTL) languages such as Arabic and Hebrew, including how text and layouts adapt in the app.

Can I Work With Multiple Users Under One Company? Explore how Lato supports multiple users under one company, including user roles, permissions, and management features.

Forgot Your Lato Password? Here’s How to Reset It Step-by-step instructions to reset your Lato password if you’ve forgotten it, including how to request a reset email.

Are Start-Up or Installation Fees Applicable for Lato? Explanation of whether start-up or installation fees apply to using Lato — there are no initial or onboarding costs to get started.