Itinerary Builder

Trips

Guides on creating, managing and sharing trips

Creating a Trip in Lato: Quick Guide A quick trip creation guide

PDF to Trip in One Click Import a PDF

Configuring Your Trip Itinerary: Duration and Destinations Customising the overview of your trip

Choosing the Right Layout for Your "Day by day" Overview Different day-by-day layouts

Adding a Contact to Your Trip Adding contacts

Adding Transportation to Your Trip Adding transportation

Adding Flights to Your Trip Adding flights

Adding a Flight Using a PNR Add flight via PNR

Adding Documents to Your Trip Adding documents

Adding Accommodations to Your Trip Adding accommodations

Adding Activities to Your Trip Adding activities

What Are Optional Activities? Learn how to mark activities as optional in Lato. Help travellers customise their trips by distinguishing between included and extra experiences in the travel app.

Generating a Description Using AI Generate a description with AI

Managing Trip PDF Download Settings for a Specific Trip Manage the download settings for the PDF of your trip

Exporting Your Trip as PDF or DOCX Exporting your trip as PDF or DOCX

Selecting a Brand for Your Trip Setting up and selecting a brand

Managing Trip Documents Display Settings for a Specific Trip Manage document display settings in your trip

Adding Images to Your Trip Add images to your trip

Including Videos in a Trip Different ways of including videos in your trip

Managing Directions on Your Map for a Specific Trip Manage directions on the map

Setting an Automatic Trip Quote Cancellation for a Specific Trip Cancel a trip quote after a specified time period

Enabling Group Booking for a Specific Trip Group booking

Translating a Trip with DeepL Translate a trip automatically via DeepL

Can I Create the Same Trip in Multiple Languages? Discover how to create a trip in multiple languages with Lato

Deleting a Language Delete a language inside your trip

Sharing Your Trip Different ways of sharing your trips

Assigning a Trip to a Colleague Assign a trip to a colleague

Creating Samples Creating samples

Making Your Trip Public for Other Companies Making your trip public

Saving an Element to Your Library Save an element to your library

Reordering Elements in Your Trip Day Reordering elements

Moving an Element to a Different Day Moving an element to a different day

Text Editor Styling Text editor styling

Duplicating a Trip Duplicating a trip

Deleting Trips Deleting trips

Destination Content Destination content

Setting the Pricing of Your Trip Set the pricing of your trip

Managing Price Display Settings for a Specific Trip Manage price display settings

How to Use the Calculation Tool? Learn how to use Lato's Calculation Tool to manage travel pricing, apply margins and fees, handle multi-currency trips, and generate accurate cost breakdowns

Updating Your Trip Status Trip status

What do The Trip Statuses Mean in Lato? Trip status meaning

Adjusting the Route on the Map Adjusting the route on the map

How Can I Monitor Ongoing/Upcoming/Past Trips? Use Lato's interactive map to track current, upcoming, and past trips. Filter by date or user, view traveller locations, and access trip details in real time.

Why Does the Last Day of My Trip Have 0 Nights? Why does the last day of my trip have 0 nights?

Collaboration

Guides for collaborators working with Lato

B2B Collaborations How to collaborate

Managing Collaborator Editing Privileges Manage collaborator editing privileges

Does my Collaborator Need a Paid Subscription? Does my collaborator need a paid subscription?

How Is a Collaboration Displayed to Travellers? Co-branding for collaborations

Element Library

Guides on our helpful time-saving element library

Creating an Element in Lato Adding elements to your library

Using Elements: Accommodations & Activities How to load my element in a trip

Using Elements: Destinations Using elements: destinations

Using Elements: Text Fields Loading in text fields in a trip

Using Elements: Images Adding saved images to my trip

Using Elements: Transportations How to load my element in a trip

Duplicating an Element Duplicating an element

Deleting an Element Deleting an element

Importing Activities from a URL, File, or Text Quickly import activity details into Lato from URLs, files, or text. Save time and avoid manual entry with our Smart import feature for travel activities.

Importing Accommodations from a URL, File, or Text Use Lato's Smart Import feature to quickly add accommodation details from URLs, files, or text. Save time and avoid manual data entry in your travel planning.

Points of Interest

Guides on creating and managing your POIs

Creating Points of Interest (POIs) Points of interest

Managing POI Display Settings Manage POI display settings

Fixing POI Display Issues Where can the traveller find POIs in the travel app?

Tasks

Guides on creating and managing tasks in Lato

Creating a Task Creating a task

Calendar

Guides on using Lato's calendar and syncing with Google Calendar

Accessing Your Lato Calendar How to access your Lato calendar?

Syncing Your Google Calendar Google Calendar

Chat

Guides on using our chat tool

Using Built-in Chat to Communicate With Travellers Chat system

Disabling Chat Disable the chat

Disabling Email Notifications for Chat Messages Disable email notifications

Does the Traveller Receive Notifications of My Chat Message? The traveller will be notified via email about a new message in the chat of the travel app. Additionally, there will be a notification within the travel app itself.

Contacts

Guides on how to use our built-in CRM system

Managing Contact Database Contact database

Adding Loyalty Programmes Loyalty programmes

Bookings

Guides for using our integrated booking system

Booking a Hotel Directly Through Lato Booking a hotel directly through Lato

Adding Bedbank Content to Your Itinerary How to add bedbank (RateHawk) content to your itinerary

Configuring the RateHawk API Key Configuring RateHawk API Key

My Company & Settings

Guides on managing your company, preferences, and settings to tailor even more to your needs

All Settings in Lato: Complete Overview A complete guide on how all the settings work in Lato

Customising Your Email & Branding Preferences Choose how your contact details are shown to the traveller

Changing Your Email Address How to change your email address

Changing Your Password How to change your password

Trip Settings & Preferences Trip settings & preferences

Setting a Default Language for All Your Trips Setting a default language for all your trips

Managing Price Display Settings Manage price display settings in your trip

Managing Documents Display Settings Manage documents display settings

Automatically Cancelling Quotes After a Time Period Cancel quotes after a time period

Managing Directions Display Settings Directions display settings

Managing Download Settings for the Trip PDF Manage the download settings for the trip PDF

Enabling Group Booking Enabling group booking

Setting a Booking Link as a Default Learn how to set a default booking link in Lato so it automatically appears in every new trip. Save time and streamline your client booking process.

Adding Default Documents That Get Automatically Added to Your Trip Set up default documents for every trip

Setting a Default Status for New Trips Trip status

Branding: Configuring Your Brand(s) Learn how to personalise your travel proposals with your brand style in Lato. This helpdesk guide provides step-by-step instructions on adding your logo and custom branding to make your proposals stand out.

Selecting your Default Brand Selecting a default brand

Personalising Your AI-Generated Content AI brand voice

Changing Personal Information Personal information

Changing Company Information Company information

Adding Members to Your Company Company members

Using a Single Company Email for all Customer Communications How can the system use a single company email for all customer communications?

Integrations Integrations in Lato

Setting a DeepL API Key Set up DeepL

How to Use the Insights Feature? Discover how the Insights feature in Lato tracks revenue, bookings, and travellers. Learn to use filters, timeframes, and chart types for better business decisions.

Adding Terms & Conditions for Your Brand Terms & Conditions

Customising the PDF Version of the Trip Learn how to customise the PDF version of your trips in Lato using presets and layout options. Create tailored PDFs for your travellers.

Changing the Itinerary Map View Changing the map of the itinerary